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0:36
YouTube
Shep Hyken: Customer Service & CX Expert
Customer Experience Beyond Distinction with Scott McKain
Shep interviews Scott McKain, award-winning speaker and best-selling author. He talks about his latest book, Beyond Distinction: How Leaders Transcend the Turbulence of an AI-Transformed World, and how leaders and organizations can create meaningful, distinctive customer experiences in an AI-transformed world.
69 views
4 weeks ago
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