Ten people have died after a Massachusetts assisted living facility caught fire Sunday night, making elderly residents rush to their windows to scream and beg for help as smoke filled the hallways.

For weeks at a time, assisted living residents in wheelchairs on the top level of Gabriel House couldn’t leave their floor, trapped by a broken elevator that management wasn’t in any hurry to fix. Because they couldn’t make it downstairs to the communal dining room,

All 273 assisted living facilities in Massachusetts will be required to send a letter to all residents and families detailing fire safety protocols.

The Bristol County DA reported the update Friday saying, "it was due to a miscommunication with a medical agency."

The family of a resident at the Gabriel House assisted living facility has retained a law firm to investigate the circumstances leading up to the deadly Sunday fire that killed nine people and left dozens injured.

The fire that claimed nine lives at an assisted-living facility in Fall River, Massachusetts, "was destined to kill 50-plus people," according to the local fire chief.

There’s no doubt in my mind that that fire was destined to kill 50-plus people,” Fall River Fire Chief Jeffrey Bacon said Wednesday.