Super funds say a survey highlighting slow response times to member queries has not adequately accounted for necessary ID ...

A group of passengers attacked airport staff and caused chaos in the terminal after being kicked off a plane at Mexico City ...

Changes are coming to the Social Security Administration's customer service processes, and they might make it easier for ...

The $150 million project to give people in rural parts of the Shenandoah Valley is still coming along in fits and starts.

Planet, joins Bob to discuss how you can get in touch with a company’s customer service department, even if they make it ...

The initiative was officially unveiled on July 7, during Mayor Dr Nasiphi Moya’s quarterly Service Delivery Open Day at the ...

Miami-based Foundever plans to hire more than 200 people at its call center in Fort Smith, including bilingual customer ...

Israelis are not facing formal sanctions from Western corporations. No international business coalition has announced a ...

Job postings for customer service in the U.S. have dropped about 10% below pre-pandemic levels, according to Indeed Hiring Lab data.

As artificial intelligence spreads, millions of middle-class jobs in human resources, billing and payroll could be at risk. Most are held by women.

Consumers are accustomed to having virtually everything available at the touch of a button. If you’re not willing to meet ...

AT&T secured a big win in its lengthy battle to pull landline service across the state of California after the Federal ...