Customer reviews remain a default trust signal, while skepticism around AI-generated content is reshaping buying. Plus: Consumers unsure how to protect their personal data, Clutch finds.

NIQ, a consumer intelligence provider, has added artificial intelligence-powered analytical capabilities within Ask Arthur on the NIQ Discover platform. The expanded experience guides users through ...

Here's how to deliver faster, smarter, and more empathetic customer experiences that drive measurable business outcomes.

Canva, a visual communication platform provider, has released Magic Layers, which turns any flat design or image into structured, editable layers inside the Canva editor. Canva Magic Layers, a new ...

Despite significant investments in analytics and AI , organizations continue to face recurring data defects that weaken reporting accuracy, regulatory confidence, and model performance, Info-Tech ...

Spreetail, an e-commerce marketplace accelerator, has launched BEx (Brand Experience Portal), a brand-facing dashboard to give partners real-time visibility into performance across marketplaces, ...

Tablevoice, an artificial intelligence host built for busy restaurants, is partnering with OpenTable, a restaurant tech provider, to help restaurants turn missed calls into bookings.

Birdzi, providers of a retail intelligence platform for the supermarket industry, today released AskKea, a natural language business intelligence assistant that enables grocery retailers to query ...

Shirofune today added a feature within its advertising operations automation platform to automatically optimize Amazon advertising performance during major sales events such as Amazon Prime Days or ...

The rebrand reflects the company's evolution into a comprehensive, full-funnel demand generation platform serving enterprise B2B organizations worldwide.

New joint capabilities position Klaviyo and Shopify help companies scale across markets with a unified data foundation.

C onversational experience orchestration (CXO), defined by Opus Research as the operating model that unites conversational artificial intelligence, conversational intelligence, an ...