Companies on this list are wonderful examples of how their products expand the power of KM in changing knowledge environments. They stand out in the KM field, and we applaud their accomplishments. As ...

Nick Pearson, CIO at Ricoh Europe, describes his job as energising. The company’s shift in business model presents challenges and significant opportunities for him to draw on previous experience at ...

As business complexity rises, purpose-built technology is becoming essential to sustained innovation and smarter operations.

In an exclusive interview, Anthropic’s Steve Corfield details the $100 million Claude Partner Network push, certification ...

At its Partner Summit, Anthropic announced $100 million for the Claude Partner Network with a new certification program and ...

ServiceNow CEO Bill McDermott said AI could push the unemployment rate among recent college grads into the mid-30% range ...

While both of these software leaders' stocks have been beaten down, one company has much better growth prospects than the ...

Prismforce introduces a new AI-driven talent supply chain solution integrated with ServiceNow, enabling enterprises to enhance skill-based workforce decisions. This collaboration embeds AI agents into ...

Kingfisher's Jon McKenna charts the retailer's shift from a structured virtual IT agent to generative AI and agentic automation on ServiceNow, with the primary goal of freeing store colleagues' time ...

eLuminous Technologies transformed a Tier-1 Indonesian ISP’s legacy CRM into a unified ServiceNow platform, automating customer onboarding, billing, and incident management while providing real-time ...

A price target cut may have caused some investors to exit their position.

Visa is using AI agents to streamline payment disputes, while Mastercard launched "digital executives" for small businesses.