Joshua Khane has had his digital library restored, returning to him his Xbox games and, most importantly, his baby pictures.

Microsoft has restored a player’s access to his 25-year-old account, which contained photos of his son and thousands of ...

Loss of save data is one of the worst things that can happen in gaming, and it's an issue that has cropped up now and again ...

Microsoft is facing fresh criticism over its handling of user accounts after another customer claimed the company permanently ...

A reader explains how a series of console breakdowns and lost passwords ended up with him experiencing the majesty that it is ...

There are two kinds of people in this world — those who have seen a Spinosaurus edit on Instagram, and those who have not. If you have, your ears have already been graced with “Animal I Have Become” ...