People’s experience with healthcare is variable, sometimes outstanding, too often poor. When accessing care, people frequently encounter chaos: fragmented processes, impersonal interactions and ...

Some patients become advocates because everything went right: the diagnosis was made early, the surgery went well, the cancer-driving mutation was found and communicated to other family members, ...

CURE spoke with incoming ASCO president Dr. Deb Schrag on elevating the patient voice, humanism in care and why partnership shapes better cancer outcomes. Dr. Deb Schrag knows all about the importance ...

As hospitals ramp up technology, particularly AI, to engage patients, Laura Cooley, editor-in-chief of the Journal of Patient Experience, wants leaders to consider whether what they're implementing is ...

A cancer diagnosis often comes as a shock, leaving people feeling as though they have lost control over their lives. Conducted at the University of Eastern Finland, a recent collaborative ...

Strategic design is becoming a key priority as healthcare providers realize compelling correlations between better design and increased patient satisfaction as well as other key metrics. No longer an ...