Microsoft releases new Dynamics 365 Contact Center routing controls, giving admins more precise control over consults and ...

Microsoft 365, Exchange, Outlook, Teams and the Microsoft Store were all offline, according to Downdetector, with the reports peaking shortly before 3:30 p.m. ET.

I Replaced Microsoft 365 With This Free Alternative ...

Why securing AI agents at runtime is essential as attackers find new ways to exploit generative orchestration.

Swedish fashion retailer Lindex has rolled out more than 3,200 Microsoft Intune-managed devices across 400 of its stores in ...

Microsoft is using AI to enter digital commerce without competing with retailers; that's not the only reason analysts remain ...

Kore.ai continues its rapid global expansion, with strong momentum in North America and Europe and significant growth across the Middle East and Southeast Asia in 2025. This investment will further ...

United Voice Cloud MS Teams Phone System changes that. The solution delivers full PBX functionality integrated directly ...

Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and ...

RingCentral, Inc. has a $65B TAM expansion via AI products, rising margins, and an AT&T partnership for SMB growth. Check out ...

German startup Parloa ‌has raised $350 million in a late-stage round that tripled the valuation ‌of the artificial ...

UX research Lead for Microsoft Teams Calling and AI Experiences, Priyanka Kuvalekar's UX research and AI expertise, hands-on ...