Microsoft releases new Dynamics 365 Contact Center routing controls, giving admins more precise control over consults and ...
Microsoft 365, Exchange, Outlook, Teams and the Microsoft Store were all offline, according to Downdetector, with the reports peaking shortly before 3:30 p.m. ET.
Why securing AI agents at runtime is essential as attackers find new ways to exploit generative orchestration.
Kore.ai continues its rapid global expansion, with strong momentum in North America and Europe and significant growth across the Middle East and Southeast Asia in 2025. This investment will further ...
Microsoft has released FetchXML-driven customization for Dynamics 365 Contact Center, enabling targeted agent transfers and ...
RingCentral, Inc. has a $65B TAM expansion via AI products, rising margins, and an AT&T partnership for SMB growth. Check out ...
The early winners of the legal tech boom are gobbling up smaller competitors.
Driven by the artificial intelligence frenzy, Microsoft is internally projecting that water use at its data centers will more ...
Microsoft intends to expand in a place where it's been welcomed, months after backing down on a rezoning attempt in an ...
From the Department of Bizarre Anomalies: Microsoft has suppressed an unexplained anomaly on its network that was routing ...
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