Artificial intelligence and algorithms are a part of many businesses these days, including health insurance. It’s a conversation that’s resurfaced since the killing of UnitedHealthcare CEO Brian ...

Change Healthcare’s recent cyberattack has hospitals, doctors’ offices, and pharmacies across the country reeling as they struggle to process claims and bill patients. Experts told STAT it’s a glaring ...

Cashless health claims score 86.7 on experience index, beating reimbursement claims as customers seek faster, simpler processes ...

Securian Financial today announced the launch of AI-enabled instant claims decision and benefit payment capabilities for its supplemental health insurance products—the first offering of its kind in ...

A Policybazaar study highlights the need for transparency and proactive communication in the health insurance claim process.

A nationwide study on health insurance claims experience, in which nearly 2,300 people participated, shows while the system is functional the complexity of the process and the gaps across claim mode, ...

The growing use of artificial intelligence by the health insurance industry faces mounting legal challenges, with patients claiming that insurers are using the technology to wrongly deny coverage for ...

Health insurance provides financial support during medical emergencies, but claim rejections can still occur due to avoidable ...