Dhubaib, head of AI and data science at Further, to explore how enterprises are using AI, data, and automation to unify customer experiences and remove friction across the life cycle.

CARRUM DOWNS, VIC – October 23, 2025 – PRESSADVANTAGE – Fix-It Right Plumbing, Australia’s most trusted professional plumbing ...

70,000 Discord users may have had their government ID photos compromised following a cyber attack on one of its "third-party vendors." As part of the company's legal obligation to comply with the UK ...

The United Bank for Africa Plc has officially flagged off its annual Customer Service Week for 2025. Embracing the global theme of ‘Mission Possible’, the bank indicated a commitment to making the ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty Amazon is one of the world's largest retailers, which means it has perfected the process of quickly ...

Communication platform Discord has confirmed that its user data was compromised during a third-party customer service hack. The platform, with over 200 million users, allows its customers to send free ...

United Bank for Africa (UBA) Plc, has launched its annual Customer Service Week for 2025, adopting the global theme “Mission: Possible.” The initiative highlights UBA’s steadfast dedication to turning ...

Chic-fil-A is proving im-peck-able in customer satisfaction yet again. The chicken sandwich stalwart, along with Dutch Bros, leads quick-service restaurants in drive-thru customer satisfaction, a ...

The Los Angeles Fire Department held its 9/11 Remembrance Ceremony on Thursday at the World Trade Center Memorial at Frank Hotchkin Memorial Training Center in Los Angeles. The event brought together ...

Has Vanguard Fixed Its Customer Service Problems? Dan Lefkovitz: The question that’s probably top of mind for a lot of our listeners: Where do things stand with regard to the customer service ...

The Central Montana Childcare Alliance (CMCA) is offering a professional development opportunity for those looking to improve their customer service and leadership skills. On Tuesday, September 16, ...