Dhubaib, head of AI and data science at Further, to explore how enterprises are using AI, data, and automation to unify customer experiences and remove friction across the life cycle.

CARRUM DOWNS, VIC – October 23, 2025 – PRESSADVANTAGE – Fix-It Right Plumbing, Australia’s most trusted professional plumbing ...

For decades, many organizations have tried customizing certain aspects of their marketing, sales, and customer experiences.

New ventures show short path to success, economic metrics seem contradictory, Amazon laying off 14,000 for leaner operations.

This article is brought to you by our exclusive subscriber partnership with our sister title USA Today, and has been written by our American colleagues. It does not necessarily reflect the view of The ...

70,000 Discord users may have had their government ID photos compromised following a cyber attack on one of its "third-party vendors." As part of the company's legal obligation to comply with the UK ...

The regional district is going live for another year. The Regional District of Central Kootenay approved entering into a facility rental agreement with Selkirk College for use of the existing live ...

The United Bank for Africa Plc has officially flagged off its annual Customer Service Week for 2025. Embracing the global theme of ‘Mission Possible’, the bank indicated a commitment to making the ...

Communication platform Discord has confirmed that its user data was compromised during a third-party customer service hack. The platform, with over 200 million users, allows its customers to send free ...

United Bank for Africa (UBA) Plc, has launched its annual Customer Service Week for 2025, adopting the global theme “Mission: Possible.” The initiative highlights UBA’s steadfast dedication to turning ...

Chic-fil-A is proving im-peck-able in customer satisfaction yet again. The chicken sandwich stalwart, along with Dutch Bros, leads quick-service restaurants in drive-thru customer satisfaction, a ...