A group of passengers attacked airport staff and caused chaos in the terminal after being kicked off a plane at Mexico City ...

Planet, joins Bob to discuss how you can get in touch with a company’s customer service department, even if they make it ...

Job postings for customer service in the U.S. have dropped about 10% below pre-pandemic levels, according to Indeed Hiring Lab data.

Super funds say a survey highlighting slow response times to member queries has not adequately accounted for necessary ID ...

Miami-based Foundever plans to hire more than 200 people at its call center in Fort Smith, including bilingual customer ...

Two major administrative changes – both aimed at improving customer service and satisfaction – were announced recently by the ...

The $150 million project to give people in rural parts of the Shenandoah Valley is still coming along in fits and starts.

Israelis are not facing formal sanctions from Western corporations. No international business coalition has announced a ...

Gov. Mike DeWine vetoed a measure last month that would’ve set the terms for utility submetering companies in Ohio. Those companies purchase electricity in bulk at a lower rate and then sell it to a ...

Noble Gold is a popular precious metals dealer, but does its service and fee structure fit your retirement goals?

Telstra chief financial officer Michael Ackland has revealed how customers can claim compensation from the telco after its ...

As artificial intelligence spreads, millions of middle-class jobs in human resources, billing and payroll could be at risk. Most are held by women.