Standalone customer data platforms are giving way to broader enterprise suites as vendors integrate customer data, analytics, ...

AI agents are compressing the shopping funnel and changing product discovery, requiring brands to rethink visibility, trust ...

Adobe research found consumers quickly forget advertising, creating new challenges for brand recall and discoverability as AI influences how people search for products and services. Many SMBs use AI ...

AI agents are compressing the shopping funnel and changing product discovery, requiring brands to rethink visibility, trust signals, and marketing strategies for agentic commerce.

April may be the cruelest month in the minds of poets, but January is the cruelest month for retailers. January, also known as Returnuary in retail circles, can be a month when merchants see their ...

E-commerce is entering a new phase of fraud, where transactions that appear legitimate — valid accounts, correct details, even routine behavior — can mask coordinated attacks powered by synthetic ...

One of the most successful direct-to-consumer shopping outlets for China-based vendors outside of China's own Alibaba e-commerce platform is Amazon. This trend has been accelerating for years.

When WorldCom, the telecommunications giant, failed and was put into bankruptcy, the U.S. witnessed one of the largest accounting frauds in history. Former CEO, Bernie Ebbers, 63, was convicted of ...

Live shopping platform Whatnot integrates directly with Shopify to help sellers expand into new channels and manage inventory and operations more efficiently. Live commerce is becoming one of the ...

Digital vendors and e-commerce businesses enter 2026 facing a radically changed retail landscape, shaped by rising customer expectations, tighter margins, and rapid advances in AI-driven commerce ...

The upcoming holiday season involves an estimated 850-950 million shipped packages that must survive travel delays, misrouting, theft in transit, and porch piracy after delivery. Unless consumers ...

Online shopping is turning into a battle between consumers and AI bots, and the digital challengers are winning. This holiday season, “Grinch bots” — AI-driven scripts designed to manipulate online ...