From standard distribution center functions like pick/pack/ship, packaging and putaway to carriers and shipping, reverse logistics, technology and systems, omnichannel and the customer experience, ...

Against a backdrop of supply chain disruption, the ecommerce boom and worldwide driver shortages over the last several years, many brands have faced hurdles concerning fulfillment while logging more ...

No one questions the fact that ecommerce packaging waste is a major problem, clogging the planet with yet more plastic and cardboard. The twofold question then becomes, what is being done about it, ...

While Amazon is the clear market leader in ecommerce sales, at $50.9 billion to $19.2 billion in 2022, arch-rival Walmart has been gaining in some respects in their ongoing retail industry cage match, ...

It’s undeniable that GenAI is have a major impact across industries, especially since OpenAI introduced ChatGPT last November. But what does that mean in terms of dollars and cents? Research firm IHL ...

With ecommerce returns close to a $1 trillion problem for retailers, companies continue to wrestle with ways to reduce the number of orders getting sent back. In many ways it’s a problem of their own ...

The dynamics of the manufacturer-retailer relationship are complex and subject to constant power shifts. Where retailers often excel at customer loyalty, recognition and retention, manufacturers often ...

Retailers lost $218 billion to ecommerce returns in 2021, at a rate of 20.8% of goods sold, according to a survey conducted by Apriss Retail for the National Retail Federation, up from 18.1% in 2020, ...

A U.S. Postal Service plan to insource all line hauling of mail and parcels between hubs and local delivery units, which had been handled by contractors, will be completely phased in by 2025, ...

Best Buy is the first retailer to leverage a new demand-side platform from Criteo that lets brands and agencies purchase ads across retail media networks in self-serve fashion, while also using ...

New study from Waitwhile shows how waiting in line makes people feel apathy, boredom and annoyance, and describes how brands can do more to win over customers San Francisco, June 28, 2022 – Waitwhile, ...

Even as more retailers are increasing thresholds for free returns shipping in the face of massive volume and steadily rising costs, 79% of consumers said they’d be more likely to make a repeat ...