As AI systems increasingly speak to customers, employees, and patients, how confident they sound is no longer a cosmetic ...
Mission-driven leaders face overlapping economic, political, technological, and social pressures that turn routine decisions into public tests of values and integrity. Research surfaced four patterns ...
The potential generative AI in healthcare is enormous. They can generate patient education materials or clinical notes in seconds, flag incomplete documentation to keep care on track, or even suggest ...
A conversation with Phil Knight, co-founder and former CEO of Nike, on the company’s enduring culture of innovation. Every company has an origin story, which goes on to inform its culture. Phil Knight ...
Many product development teams are turning to artificial intelligence (AI) to speed up individual work, automate repetitive tasks, and analyze customer information for insights. But because AI is ...
Few companies have been able to fundamentally change their operating and business models around AI. The primary obstacle to ...
For decades, retirement has been promoted as the pinnacle of financial success, a time when one can stop working and enjoy ...
Leaders love AI because it makes knowledge instantly reusable—drafts, code, analysis on demand. A recent study uses a formal model to show what happens when “good-enough” answers become essentially ...
As firms increasingly incentivize employees to build and oversee complex teams of agents—for example, by measuring and ...
But realizing AI’s competitive advantages requires a solid AI foundation. Traditional IT infrastructure wasn’t designed to ...
The broadening conflict in the Middle East means executives are redrawing their risk assessments. In this issue of the HBR ...
Corporate venture capital is experiencing renewed momentum. Over the past decade, as digital disruption and new technologies have accelerated, CVC activity has grown to record levels and has been ...