Subscriber complaints include troubles programming the mini box to link to the television set and the size of the accompanying remote control.

Some customers who use the most basic, $25-a-month cable service don't use receivers and will need to install the boxes.

Mihalcoe and many other Cox customers are upset with mini boxes they have to install for Cox service that cost $2.99 a month for cable televisions.

Cox cable subscribers who still plug their TVs directly into a wall to receive analog signals will have to get a mini box to receive digital signals before channels start to disappear around the ...

Supervisors requested Cox come and make a presentation and answer questions after a number of citizens expressed frustration with the requirement for the boxes, which cost $2.99 per month.

Cox cable customers in Arizona who have televisions in their homes hooked up without a cable box will need to start using “mini boxes” and paying for that service, as the company moves to an ...

Cox is transitioning to an all-digital platform. It is now requiring all analog customers to use boxes for cable.

Q: Cox is going all digital, requiring all TVs to have a cable box. The problem is the audio level on my mini box is drastically reduced. The HDMI connection is reduced by half and the coaxial ...

Subscriber complaints include troubles programming the mini box to link to the television set and the size of the accompanying remote control.