There’s an old children’s book where a little piggy says, “When I make a mistake, I pick myself up.” Like the piggy, this is how we want to view mistakes: Mistakes are part of life, and they can be ...
A pricing error in an advertisement can be a nightmare for a small business. Imagine customers flooding into a store expecting a great deal because an advertisement ...
Mistakes happen at work every day. A message goes unanswered. Someone is left off an email. Feedback lands harsher than intended. A deadline slips. What determines whether these moments quietly erode ...
Most folks assume that work for tax professionals tapers off after Tax Day, but for many of us, the pace actually picks up. This is often the time when the tough questions begin. And chief among them: ...
It is estimated that as many as 100,000 people die every year from medical mistakes. Yet most of the time, very few people ever know about it. That changed earlier this year when surgeons at Duke ...
Below, co-authors Joshua Steiner and Michael Lynton share five key insights from their new book, From Mistakes to Meaning: Owning Your Past So It Doesn’t Own You. Joshua has worked in government, ...