Enterprise CX development teams have long faced a frustrating tradeoff: adopt purpose-built AI platforms that lock them into rigid interfaces, or cobble together custom solutions outside the tools ...

"Gordon embodies the standards we hold ourselves to at PolyAI: precision, performance, and zero tolerance for things that don't work," said Nikola Mrkšić, CEO and Co-Founder of PolyAI. "He's not just ...