Inbenta has been named a Core Performing provider in the CMP Research Prism for Voicebot/Conversational IVR and ...

This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community. DNB has been using Boost.ai-powered virtual agents as the ...

Build AI agents without code using n8n's 400+ integrations to automate Gmail, Slack, and CRM tasks with ChatGPT-powered ...

New Zoom Virtual Agent capabilities help organizations build AI agents faster, optimize performance over time, and deliver more personalized ...

Over the last year, Boost.ai and Aspire have been able to validate dramatic improvements in the support experience for customers and employees SANTA MONICA, Calif., Sept. 13, 2022 /PRNewswire/ -- ...

Zoom noted several gains associated with its own deployment of ZVA in a related blog post. Deployed on Zoom’s site, ZVA resolved 98% of customer interactions without escalating to a live agent. When ...

Crypto.com co-founder Kris Marszalek is launching ai.com, a platform for autonomous AI agents.

ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic, today announced the integration of its voice solution with ServiceNow’s native Virtual Agent as part of its ongoing collaboration with the company’s ...