Laura Merling, transformation and operations executive and industry advisor. In 20-plus years of experience managing change for companies like AT&T, Ford and Google, I developed what I felt confident ...

When it comes to defining leadership for digital initiatives, organizational structure is notoriously difficult for companies. Should digital transformation be led by IT or driven by operations?

Digital transformation isn't just for innovative governments anymore, it's becoming a necessity to meet citizen expectations. Former Illinois CIO Hardik Bhatt noted in an interview earlier this year, ...

From the CEO of global investment and transformation company General Catalyst, this powerful, timely set of principles is an essential guide to long-term success, for business leaders, founders, and ...

"Movement is a medicine for creating change in a person's physical, emotional, and mental states." -- Carol Welch-Baril Movement and flow are also the medicines needed to create value at the speed of ...

Building patient trust and approaching operations from a consumer-centric perspective are among the most important principles when engineering a healthcare organization’s total digital transformation.

Be certain about who needs access to data, the purpose the data will be put to, and that the data is of good quality. Those are among the key principles of data management put forward by Chris Gorton, ...