Margot is an award-winning journalist and author covering the health and business beats for 30 years. She is the CEO of The Word Factory, a brand journalism studio based in Carrboro, NC, whose clients ...

During the past couple of tax seasons, it was notoriously hard to reach an actual human at the Internal Revenue Service. Nearly everyone who tried to reach the agency over the phone ran into some sort ...

WASHINGTON (AP) — Taxpayers calling the IRS for help processing their taxes this filing season may find it harder than normal to get someone on the phone, experts say, a problem that is only expected ...

IRS opens PTIN renewal for 800,000 tax pros—those who miss the deadline face penalties, delays, and possible disciplinary ...

The National Association of Enrolled Agents is urging the Internal Revenue Service to use its increased funding to fix its Practitioner Priority Service, complaining in a letter to the acting head of ...