Configurable in low-code, latest generative AI capability offers fast, more relevant answers in the Virtual Agent chatbot to help increase productivity without adding complexity SANTA CLARA, ...
SANTA CLARA, Calif.--(BUSINESS WIRE)--ServiceNow (NYSE: NOW), the AI platform for business transformation, today announced the Yokohama platform release, unleashing new AI agents across CRM, HR, IT, ...
CALGARY, AB / ACCESS Newswire / February 19, 2026 / The help desk is increasingly a target for hackers, as seen in breaches like MGM and Marks & Spencer. As help desks move to AI‑driven support, ...
First use cases put AI agents to work to autonomously solve some of the most common, labor-intensive workflows in customer service and network operations Built on NVIDIA AI, ServiceNow’s intelligent ...
In this week’s No Jitter Midroll (NJM), we focus on one aspect of ServiceNow’s Xanadu platform update: AI Agents. “With ServiceNow AI Agents, we are announcing our vision to leverage AI agents that ...
ServiceNow has for years used the example of employee onboarding to explain the power of its wares, pointing out that a lot ...
Explore the future of work with the autonomous workforce, where AI agents enhance efficiency and productivity in organizations.
AI Control Tower will enable enterprises to govern, manage, and secure AI agents, models, and workflows from one unified platform. ServiceNow unveiled a centralized command center the company says ...
ServiceNow has released a new AI tool to help human workers, and is readying their replacement, the Autonomous Workforce, for ...
ServiceNow's new Autonomous Workforce framework inherits enterprise permissions from deployment — so AI specialists can't ...
8Flow, which develops enterprise workflow mapping technology that uses AI to clearly show how processes interact with each other and with data across multiple workflow platforms such as ServiceNow and ...