ServiceNow resolves 90% of its own IT requests autonomously. Now it wants to do the same for any enterprise

ServiceNow's new Autonomous Workforce framework inherits enterprise permissions from deployment — so AI specialists can't ...

ServiceNow plans automation of L1 Service Desk roles, promises more AI ‘specialists’ to come

ServiceNow has released a new AI tool to help human workers, and is readying their replacement, the Autonomous Workforce, for ...

ServiceNow boasts its AI bot is resolving 90% of its own help desk tickets

When it gets stuck, the bot will escalate rather than hallucinate ServiceNow claims it has created an AI agent that is ...
No Jitter

ServiceNow launches the Autonomous Workforce

Agentic AI-powered agents can autonomously perform tasks that previously required a person. And they do so just as well and ...

ServiceNow Deepens AI Platform Strategy With Anthropic Partnership

Paired with its recent OpenAI partnership, the deal highlights ServiceNow’s creation of a model-agnostic architecture for building and deploying agentic AI workflows.
AOL

ServiceNow’s president says acquiring identity and access management platform Veza will help customers track the whereabouts of AI agents

ServiceNow announced earlier this week that it was acquiring Veza, a fast-growing cybersecurity software startup that makes what is known as an “identity and access management” platform for both ...
Seeking Alpha

ServiceNow enhances global Partner Program to accelerate AI agent innovation

Reimagined Build Program opens ServiceNow’s partner ecosystem to more innovators and strengthens the ServiceNow Store as a global marketplace for partner-built AI agents Unified investment portfolio ...