Research: In his newest research, Professor Qi seeks to apply operations management principles and techniques to resolve customer service issues in a variety of fields, such as healthcare service and ...

Many power plant operators began their careers in the armed forces. Why is the military such a good training ground? Perhaps the answer lies in the principles instilled in recruits from day one of ...

The doctoral program in Technology & Operations Management prepares students to conduct important research on a broad range of issues in operations and innovation. Students are trained in various ...

Rebecca McClay has 10+ years of experience writing and editing content. Rebecca is an expert in personal finance, business, and financial markets. She received her master's in business journalism from ...

Managing a team can be quite complex. Effective leadership requires a balance of strategies that resonate emotionally and financially with employees. Today’s workers value authentic managers who see ...

In “Principles-Based Operations: A Military-Proven Method Part I,” I alluded to the institutionalization of the military service. Specifically, I wrote about the U.S. Navy’s nuclear power program and ...