Kayako offers solid help desk functionality with strong ticketing and collaboration features, but recent price increases have made it less attractive for smaller businesses. While its unified customer ...

Any business benefits from a helpdesk that enables them to deliver multi-channel support to their customers, whether internally or externally. Kayako offers an affordable and simple way for a business ...

Kayako isn’t a new company — the bootstrapped business has been around for 16 years — but it does have an interesting story. Kayako is a unified customer service platform, meaning that companies use ...

When you search for VoIP on the Kayako support website, it takes you to an article which states "This article applies to Kayako Classic customers who signed up before 2016." It then directs you to the ...

AUSTIN, Texas, March 14, 2018 /PRNewswire/ -- Kayako, a leader in customer support software, today announced that ESW Capital has acquired the company to further invest in creating a unified support ...

When Kayako started in 2001, customer support technology was clunky and frustrating. They turned boring, confusing software into a user experience that customers and staff love. From startups and ...