The Contact Governance Maturity Model™ extends traditional governance, risk, and compliance (GRC) initiatives into the operational realities of customer engagement. While many GRC programs focus on ...

"Our goal is to continually improve management of state government information and knowledge assets." -- Oregon CIO Dugan Petty, co-chair of the NASCIO Enterprise Architecture and Governance Committee ...

About three years ago, Steven Adler was running the privacy consulting practice at IBM. As he talked with IBM customers, he discovered that many of the large customers had some pretty complex IT ...

Most SEO failures aren’t caused by bad SEOs. They’re caused by organizations that don’t have the systems to support them. That’s the argument Ash Nallawalla has been building across five books and ...

The biopharmaceutical industry is at a critical inflection point. It is beset by immense pressure to shorten drug development timelines, reduce staggering costs, and deliver novel therapies for areas ...

The Visibility Governance Maturity Model (VGMM) is about something most SEO programs lack: clear ownership, documented processes, and decision rights that keep your work from being undone by teams who ...

In my last article, I discussed why so many AI initiatives fail to deliver measurable outcomes. The problem isn’t the technology; it’s leadership readiness. Too many organizations race toward AI ...

BOSTON, June 2, 2026 /PRNewswire/ -- Gryphon AI, the long-standing leader in contact governance, announced the launch of its Contact Governance Maturity Model™, a definitive framework engineered to ...