The evolution of field service management has brought us to a pivotal moment where mobile apps are no longer just a luxury but a necessity. As organizations increasingly seek efficiency ...

Microsoft is bringing its generative AI assistant to tools used to coordinate frontline work with a Copilot for Field Service management in Dynamics 365 and a Shifts plugin for Microsoft 365 Copilot.

BOSTON, Feb. 12, 2025 /PRNewswire/ -- PTC (NASDAQ: PTC) today announced the release of the ServiceMax AI field service management assistant powered by generative artificial intelligence (GenAI ...

Rolling out today, ServiceMax AI is an intelligent assistant that orchestrates agents designed to provide useful information to service technicians in the field via a conversational chat interface.