Women carry a heavy load that not everyone recognizes. They often become martyrs as they fall into a routine of taking on the emotional labor of their families and friendships for the sake of ...

Emotional labor refers to controlling one’s emotions to carry out the demands of one’s job. For example, a nurse may have to soothe a sick patient while being berated with demands. A waiter may have ...

Can you see yourself in one of these scenarios, or a similar one? If so, you’re spending what’s called “emotional labor.” What is emotional labor? How does it affect you and your people? And how can ...

In recent years, I feel that the demands placed on supervisors and managers have increased significantly. Or perhaps it is ...

The invisible work of emotional labor and self-regulation is critical for success in today’s collaborative and customer-driven landscape. Yet, it is also one of the hardest parts of any job. It’s time ...

Since my last relationship ended years ago, I’ve been the designated "single friend" in my circle. The person without a partner or family to tie them down or give them a valid excuse to turn down ...