Efficient customer billing isn’t just about keeping the books in order—it plays an essential role in customer satisfaction, retention, and overall business intelligence. When billing systems work ...

Magnaquest Technologies, with its extensive experience in the Billing and CRM domain is going to mark new beginnings by addressing the Utility Billing and CRM needs of the global utilities market. As ...

"Know thy customer" is a common business principle throughout many organizations. Businesses want to know who their customers are, what they want, and when they want it so that they can meet their ...

Salesforce (NYSE:CRM) plans to introduce usage-based pricing for AI agent calls starting in November for customers on its ...

VICTOR, N.Y.--(BUSINESS WIRE)--IDI Billing Solutions, a pioneering force in the communications industry, is thrilled to announce that Great Plains Communications (GPC) has selected IDI’s comprehensive ...

SURE! Utility Billing services provide access to multiple dynamic pricing options to utilities and offers several convenient payment options to utilities' customers, thus enabling faster and timely ...

Convergys Corp. has launched Convergys CRM 2.0, powered by Microsoft Dynamics CRM 2011 and designed to help communication and utilities providers improve their billing processes, customer service, and ...

MetraTech Corp., a provider of charging, billing, settlement and customer care software has integrated its MetraNet Billing solution with Microsoft Dynamics CRM 2011. The announcement was made at the ...

Magnaquest Technologies, with its extensive experience in the Billing and CRM domain is going to mark new beginnings by addressing the Utility Billing and CRM needs of the global utilities market. As ...