There are plenty of times when in-person troubleshooting isn’t possible. Maybe you and the other person live in different cities, or you work in different offices or the world is on lockdown due to a ...

Microsoft has included a new tool in Windows 11/10, named Microsoft Quick Assist. You can give or take tech support over a remote connection using the Microsoft Quick Assist tool in Windows 11/10, and ...

Now more than ever that many people are working from home — Quick Assist in Windows 11/10 allows you to remotely access another user’s Windows 11/10 PC. This feature gives you full control, so you can ...

With the release of the Windows 10 Fall Creators Update in October, Microsoft quietly slipped in the new Quick Assist program that many people I spoke to did not know about. Quick Assist is a remote ...

Sarah is a freelance writer and CNET How To blogger. Her main focus is Windows, but she also covers everything from mobile tech to video games to DIY hardware projects. She likes to press buttons and ...

New Windows Remote Help app supports remote and hybrid employees Your email has been sent As companies went remote at the start of the COVID-19 pandemic, it quickly became obvious that enterprise VPNs ...

How to Retrieve Folders and Files With Windows Quick Access Windows 10 and Windows 11 offer a feature in File Explorer that gives you quick access to your most frequently used folders and recently ...

Following a recently documented Black Basta ransomware vishing campaign, Microsoft Threat Intelligence acknowledged May 15 that a financially motivated threat actor tracked as Storm-1811 since ...

Cybercriminals have found a new vector for ransomware attacks by abusing the Windows Quick Assist feature. These financially motivated attackers, known as Storm-1811, use social engineering tactics to ...