Artificial intelligence is changing the way businesses analyze customer interactions by uncovering patterns and trends that may otherwise go unnoticed. Every phone call, website chat, text message, ...

Will artificial intelligence ever be able to reason, learn and solve problems at levels comparable to humans? Four experts at the University of California San Diego believe the answer is yes – and ...

Large language models tend to adopt the social biases of human hierarchies when they are assigned different professional roles. New research shows that these artificial intelligence systems mimic ...

Researchers at Anthropic, OpenAI, Meta and Google are increasingly trying to raise awareness about the risks of artificial ...