Artificial intelligence is quickly becoming a defining question for software leaders. New tools appear weekly, demos promise ...

So, when your AI answers go wrong, I treat it like a customer harm event that just happens to start with a sentence. In a ...

Most people rewrite prompts — I use this one-line trick instead. “Add the cheese” makes AI responses better instantly.

The challenge for organizations ahead won't be adopting AI per se, but rather preparing for the governance that agentic AI ...

What does knowledge mean in an age of AI, deepfakes, and disinformation? When information is everywhere, the real challenge is distinguishing insight from noise. In this episode of The Development ...