The lawsuit, filed in 2023, alleged that Amazon caused "substantial unjustified monetary losses” for consumers who returned ...

Amazon is resolving claims that it incorrectly processed returns with a proposed settlement valued at over $1 billion, as ...

Amazon has agreed to pay $309 million and provide other benefits in a class action settlement with customers who claimed they ...

The company reaches a deal to compensate shoppers dating back to 2017 who returned an item but never got a refund or received ...

Amazon.com Inc. has reached a settlement, which plaintiffs counsel estimates to total $1 billion, in consumer fraud class ...

Amazon began issuing surprise refunds last year - in some cases for returns as old as 8 years and totaling more than $1,000.

It combines direct customer refunds, additional compensation, and operational commitments aimed at reforming how Amazon processes returns and refunds.

Amazon has agreed to pay an additional $309.5 million to consumers as part of a wide-ranging settlement over claims that customers were not properly refunded for returned products. The deal pushes the ...

Have you heard about the secret Amazon return blacklist? They're quietly banning people who return "too much" — but just how much is too much?

View post: This $49.99 Ring Device Could Stop Your Car From Getting Stolen Tonight Over the years, Amazon has become notorious for its convenient returns process, allowing free returns on most ...

Some shoppers now see a USPS doorstep-pickup as an Amazon return option—schedule a free pickup, print a label, box it, and USPS grabs it Amazon’s label-free, box-free drop-offs (Whole Foods, UPS Store ...