Pickups from the Postal Service have been available for some customers since this summer, per the e-commerce giant.

Amazon.com Inc., one of the world’s largest e-commerce companies, has reached an agreement to settle a nationwide consumer class action lawsuit concerning its returns policies. The lawsuit, initially ...

Over the years, Amazon has become notorious for its convenient returns process, allowing free returns on most products and often even allowing customers to return their products without a box or a ...

Kohl’s has been an easy drop-off point for items that had to be returned to Amazon. But that may be coming to an end. The company confirmed in a statement that it was “conducting a test” at certain ...

Amazon has begun issuing substantial refunds to customers for returns dating back to 2018, marking an unprecedented acknowledgment of systemic processing delays within the world’s largest online ...

Amazon.com has agreed to settle a nationwide consumer lawsuit accusing the ecommerce giant of unfair and deceptive practices ...